FAQ - examN+

What is examN+?
What types of questions can be created in examN+?
How does examN+ support test creation and management?
How customizable is the test taking experience in examN+?
How does examN+ ensure test security?
Does examN+ support offline testing?
How does examN+ handle internet connectivity issues during tests?
What analytics and reporting features does examN+ offer?
Can examN+ be integrated with existing learning management systems?
What accessibility features does examN+ offer for students?
How does examN+ support exam administration?
Can permissions and access controls be adjusted for faculty and administrators?
Is team-based testing supported?
Does examN+ support automatic grading?
What is the student experience like when taking a test in examN+?

What is eMedley and what types of student data can the software track and manage?
Can the eMedley system be implemented incrementally, or must all features be acquired at the outset?
eMedley is a modular platform, meaning each module can be activated individually based on the specific needs of your program. Institutions can choose which modules to use and configure them independently, allowing for flexibility in implementation and usage. For example, you can use eduSched for scheduling clinical rotations while separately activating eValuate for evaluations or ExamN+ for assessments.
Can the eMedley system handle large scale implementations?
We specialize in large-scale system implementations for medical schools seeking a comprehensive solution to manage every key aspect of health science programs. eMedley is the only platform offering fully integrated modules for curriculum mapping (eCurriculum), clinical tracking (eCLAS), scheduling (eduSched), learning management (eduCATE), student testing (ExamN), didactic and clinical evaluations (eValuate), MSPE management (MSPE), and much more.

Beyond its extensive functionality, eMedley is built on an advanced and flexible infrastructure, allowing for customization to fit the unique needs of each medical school. With over a decade of experience partnering with medical schools and delivering successful system implementations, we are uniquely positioned to help forward-thinking institutions achieve excellence in academic management.

What strategies does eMedley employ to ensure clear, consistent, and timely communication between their team and the institution’s stakeholders during project implementation?

To ensure seamless and effective communication throughout your project, we establish a dedicated email channel connecting your team directly with our implementation specialists. Our approach includes regularly scheduled status updates and multiple communication touchpoints, as outlined in our sample project plan, to keep everyone aligned and promptly address any issues. By leveraging modern web meeting technologies and robust internal tracking systems for requirements, tasks, and progress, we maximize efficiency and collaboration while minimizing unnecessary travel and associated costs.

How does eMedley provide training and support to users, during implementation?
eMedley’s implementation process is designed to ensure a smooth and confident transition for your team. After each module is launched, we provide interactive train-the-trainer sessions delivered via the web. Our flexible approach allows program administrators to request additional training sessions at any time, making it easy to accommodate your team’s evolving needs and schedules.

From day one, your institution is paired with a dedicated support team deeply familiar with your unique configuration and customizations. All support is handled in-house by highly qualified engineers , ensuring you receive expert assistance without the delays or uncertainties of third-party outsourcing.
How does eMedley provide training and support to users, after implementation?
eMedley includes a built-in Knowledge Base with documentation for core system functionality, based on user type (administrator, instructor, preceptor, student).

Additionally, our engineers have built a comprehensive ticketing and feature request system that streamlines communication, allowing your support administrators to submit and track requests with ease. With eMedley, client service and support are always our highest priorities, empowering your institution to maximize the platform’s potential with confidence.
What are the hardware and software requirements for users?
eMedley software is primarily web-based, meaning users only need a compatible web browser to access its features—no additional software installation is required. The recommended browsers for optimal performance include Chrome, Firefox, and Safari, and the system is best utilized on a desktop computer, though it is also functional on mobile devices such as smartphones and tablets

eMedley also offers a mobile app for both Android and iOS, allowing students to complete clinical tracking and other tasks using their phones or tablets.
How is user access managed, and what levels of permissions are available?
The eMedley platform offers comprehensive administrative tools to manage user access and permissions across the system. Administrators can create user accounts by role—such as student, preceptor, or faculty—and assign appropriate access levels, including the ability to deactivate users when necessary. User accounts can be set up individually through the eMedley interface or in bulk via data file uploads.

eMedley features a robust, role-based permission system that ensures users only have access to the functions and records relevant to their role, section, or course. Access levels can be further customized through work requests to meet the specific needs of your institution. Additionally, administrators can grant guest faculty read-only access to materials as needed.
Does eMedley provide the ability to bulk load data?

Can eMedley create custom functionalities or reports to support our program’s unique needs and workflows?

Yes! The platform is designed with extensive customization capabilities, allowing institutions to request custom fields, forms, and interfaces tailored to their unique data tracking and reporting needs.

eMedley’s team of engineers collaborates directly with programs to build custom reports and adapt modules—such as case logging, clinical scheduling, evaluation, and competency tracking—ensuring that the solution aligns with specific institutional requirements. Additionally, eMedley offers a comprehensive report builder for users to generate, print, or export custom reports, and the implementation team can quickly develop additional custom reports as needed. This flexibility enables programs to modernize their workflows and efficiently meet accreditation or operational goals.

How does the software support reporting and analytics?
eMedley provides a variety of dashboards across its modules, displaying automatically-generated data visualizations such as graphs, charts, sums, and averages.

These dashboards can be tailored to show information at a program-wide level or drilled down to individual students, preceptors, or clinical sites. Users can view aggregate and detailed data on case logs, diagnoses, procedures, evaluation submissions, and more, allowing for both broad overviews and granular analysis

Can the software integrate with existing systems (e.g., learning management systems, electronic health records, university databases)?

eMedley software is designed to integrate with existing systems, providing a unified solution for health science education programs. While eMedley’s strongest integration is within its own suite, it also offers options for connecting with university authentication systems and can be configured for custom data exchanges with other platforms. eMedley’s supports integration with external tools via LTI 1.3. Additional custom integrations can be implemented based on the program’s needs.

Is the eMedley platform compliant with relevant privacy and security regulations (e.g., HIPAA, FERPA)?
eMedley modules are designed for educational purposes and are not intended to process patient data subject to HIPAA regulations.

The platform’s parent company, AllofE, adheres to FERPA guidelines to protect client and student information. AllofE has a comprehensive information security and compliance program in place for eMedley, which includes ongoing security awareness training. Dedicated personnel regularly monitor, enforce, and review security policies and procedures to ensure they remain effective and up to date.
Does eMedley hold any recognized security certifications or credentials regarding data protection and compliance?
AllofE uses the NIST Cybersecurity Framework internally to ensure the security of its eMedley platform. Additionally, eMedley makes use of Amazon AWS’s best-in-class cloud environment and its accompanying security tools.

eMedley currently holds SOC 2 and TX-RAMP certifications, demonstrating our strong commitment to data security and regulatory compliance. The eMedley platform meets rigorous industry standards for protecting sensitive information, ensuring confidentiality, integrity, and availability of data.
I’m a former student that has graduated from my program, can I still access my clinical tracking data?

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